by
fkerrigan
@ 14. Jul 2007 - 13:18:41
So you go onto XBOX.COM, click support read the web regarding a failed 360. Fill in a form and post it to support. This is the 3rd time MS XBOX team has done this to me, all they so is point you at the web page that requests you to fill in an online form. What is the point. This is just being lazy and closing off call so someones call stats look good. It does not serve the customer (me) one bit.
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ME:
I have 3 flashing red lights on my 360 console. sometimes it boots OK and fails on disk load but mostly its just fails to boot.
How can I get this repaired since its now covered by the new 3 years warranty.
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MS:
Thank you for contacting Xbox Customer Support.
For information about how to resolve this issue, please refer to http://support.microsoft.com/kb/907534/en-us. If you continue to see three red flashing lights after following the previous instructions, please call Xbox 360 Customer Support.
In order to view our contact details for your country, please visit http://www.xbox.com/support/contact/. To expedite service, please provide your console's serial number when you call.
Kind Regards,
Ahmed
Xbox Support
www.xbox.com/support/contact/